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Privacy Policy

Last updated: 5 May 2026

This Privacy Policy explains how ARMEX Pro Security Services ("ARMEX Pro," "we," "us," or "our") collects, uses, stores, and protects personal information of clients, prospects, and visitors to our website. Your privacy and the discretion of your data are central to how we operate.

01.Information We Collect

We may collect the following categories of personal information when you contact us, request a quote, or contract our services:

  • Contact details — name, email address, telephone number, residential or business address
  • Service-related information — property details, premises layouts, security risks, event schedules, livestock counts
  • Operational records — incident reports, access logs, CCTV footage from monitored sites (where contractually agreed)
  • Website usage data — IP address, browser type, pages visited, and similar technical metadata collected via cookies or analytics tools
  • Payment information — billing details necessary to process invoices (we do not store full credit card numbers)

02.How We Use Your Information

Information collected is used solely for legitimate business purposes, including:

  • Responding to enquiries and preparing service quotations
  • Conducting site assessments and delivering contracted security services
  • Communicating service updates, schedules, and incident reports
  • Processing payments and maintaining accounting records
  • Improving the safety, performance, and reliability of our services
  • Complying with legal obligations under Jamaican law

03.How We Share Information

ARMEX Pro does not sell, rent, or trade your personal information. We may share limited information only in the following situations:

  • With law enforcement or emergency responders — where required to coordinate the safety of clients, the public, or our personnel
  • With trusted service providers — such as payment processors or technology partners who assist in operating our business and are bound by confidentiality obligations
  • Where required by law — including in response to a valid subpoena, court order, or regulatory request

04.CCTV & Monitoring Footage

For clients with installed CCTV or monitoring services, recorded footage is the property of the client unless otherwise agreed. ARMEX Pro accesses such footage only for purposes agreed in the service contract, including 24/7 monitoring, incident response, and audit support. Footage is stored on secure systems and is retained in accordance with the timeframe specified in the relevant service agreement.

05.Data Retention

Personal information is retained only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymised.

06.Data Security

We apply appropriate technical and organisational safeguards to protect your information against unauthorised access, alteration, disclosure, or destruction. Access to client data is restricted to authorised personnel only, and all employees and contractors are bound by confidentiality obligations.

07.Cookies & Website Analytics

This website may use cookies and similar technologies to understand how visitors interact with our content and to improve the user experience. You can control or disable cookies through your browser settings without affecting your ability to contact us by phone or email.

08.Your Rights

Subject to applicable law, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information (subject to lawful retention obligations)
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us using the details below.

09.Third-Party Links

Our website may contain links to third-party services such as Google Maps or social media platforms. ARMEX Pro is not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before sharing personal information.

10.Children's Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us so we can delete it.

11.Changes to This Policy

ARMEX Pro may update this Privacy Policy from time to time. The most current version will always be posted on this page along with the date of revision. Material changes will be communicated to active clients through their established channels of contact.

12.Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact:

ARMEX Pro Security Services
9 Melmac Avenue, Kingston, Jamaica
Telephone: (876) 929-7724
Email: info@armexprosecurity.net

Questions about your data?

We're transparent about what we collect and why. Call (876) 929-7724 or visit our office at 9 Melmac Avenue, Kingston, and we'll walk you through it.

ARMEX PRO SECURITY

Licensed protection for homes, businesses, livestock, and events across Jamaica. Trusted. Vigilant. Always on.

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